Frequently Asked Questions
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General Questions
Please notify Esparza Rentals immediately upon delivery. Reporting issues right away helps prevent confusion and may avoid unnecessary fees.
Esparza Rentals is not responsible for injuries that occur while a unit is present. Adult supervision and adherence to posted safety rules are required.
Units must remain in their original placement unless you have explicit permission from Esparza Rentals.
Some venues, HOAs, or public spaces require permits. Customers are responsible for obtaining these unless otherwise arranged. For more information please contact us in especially in regards to topics like Specific Time Delivery & Pickup.
Esparza Rentals does provide insurance for events such as parks. For more information, please reach out to a representative.
Power & Propane
- Most inflatables: extension cords NOT included, can be added for $10.
- Mechanical bulls: extension cords provided.
Propane is not included (can be added for a fee). Renters may connect propane themselves if desired.
Placement & Site Prep
Flat, level, and dry surfaces are ideal for most items (dance floors, turf, tents, inflatables, yard games). Grass setups should be dry at the time of installation.
Esparza Rentals is not responsible for injuries that occur while a unit is present. Adult supervision and adherence to posted safety rules are required.
Sprinklers must be turned off during the rental of inflatables and mechanical bulls. Water slides require a hose; the customer usually provides it unless arranged otherwise.
Yes, any and all objects that may obstruct the process of setting up for our team MUST BE CLEARED. You may be subject to a fee if you do not follow instructions clearly.
Cleanliness & Returns
Yes. Tables, chairs, props, and other items must be returned clean and free of food, tape, or décor. Dirty returns may incur cleaning fees.
Clean up spills immediately. Spills left on items may result in fees.
Esparza Rentals encourages transparency. That way our team can approach certain situations, and may even result in a waive in potential fees.
Item-Specific FAQs
Recommended: 1 unit per 50 guests
Delivered clean and sanitized; mid-event servicing available for a fee
Do not put diapers, wipes, feminine products, or trash inside
Continuous blower required
No shoes, food, drinks, gum, or sharp objects
Sprinklers OFF; setup area must be dry
Luxury units require extra care due to sensitive material
Water source required (hose)
Sprinklers OFF
No shoes, food, drinks, or sharp objects
Do not remove or adjust weights, stakes, or tie-downs
No décor left attached; keep area underneath clear
Burn damage from heaters will result in a fee
Extension cords provided
Keep water away; water damage may result in a fee
Control box must be closed when not in use
No shoes, food, or sharp objects
Tables and chairs must be stacked and ready for pickup
Returned clean and free of food, tape, décor
If a chair strap is difficult to attach, leave it for our team
Damage/cleaning fees apply at discretion of the team
Propane not included (add-on available)
Keep upright; do not tamper or obstruct
Outdoor, well-ventilated areas only
Use provided power cords/adapters
Notify team immediately if units arrive damaged or dysfunctional
Keep away from water
Flat, level surface recommended
Keep away from water/mud
Pieces must be returned complete and in good condition
Flat, level surface ideally required
No sharp-heeled shoes
Keep clean and dry
Do not climb or stand on props
Keep clean and in same condition as delivered
Flat, level surface ideally required
Keep dry; do not drag, fold, or bend panels
No heavy or sharp objects
Safety & Supervision
Adult supervision required for inflatables, mechanical bulls, water slides, and yard games
Small children must always be supervised
Weather conditions (wind, rain, lightning) may require units to be shut down for safety
Fees, Add-Ons & Policies
- Add-ons: extension cords ($10), hand-wash stations, ADA units, propane for heaters
- Cleaning, damage, or replacement fees are assessed at the discretion of Esparza Rentals